Politique d'expédition

Au Bootvape, we understand that timely and reliable delivery is essential for a seamless shopping experience. We strive to provide fast, secure, and cost-effective shipping options for our customers across Europe. Whether you’re a retail customer looking for a few disposable vapes or a business purchasing in bulk, our shipping process is designed to ensure your order arrives safely and promptly.

1. Shipping Areas

Bootvape delivers disposable vapes to a wide range of European countries. We are proud to serve customers in the following regions:

  • Allemagne
  • Pays-Bas
  • Belgique
  • Espagne
  • France
  • Portugal
  • Pologne
  • Italie

If you are located outside of these countries, please nous contacter to inquire about international shipping options.

2. Processing Time

We aim to process and ship all orders within 1-2 business days from the time your order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is dispatched, you will receive an email confirmation with tracking information.

For commandes groupées or larger shipments, please allow additional time for processing. If there are any delays in processing, we will notify you immediately.

3. Shipping Methods

We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Our most economical option, with delivery times typically ranging from 3-7 business days depending on your location within Europe.
  • Express Shipping: For faster delivery, choose our express shipping option, with estimated delivery times of 1-3 business days. This service is available for most European countries.
  • Commandes en gros: For large wholesale or bulk orders, we provide tailored shipping solutions. Please contact our customer service team to discuss your shipping requirements.

4. Shipping Costs

Shipping costs depend on the size of your order, shipping method, and destination. You can calculate the exact shipping cost at checkout before completing your purchase. We offer free or discounted shipping for larger bulk orders, so don’t hesitate to contact us to discuss your specific shipping needs.

5. Tracking Your Order

Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order on the courier’s website. If you have any issues with tracking or need assistance, please don’t hesitate to reach out to our customer support team.

6. Customs and Import Duties

If you are ordering from outside your country, please be aware that your shipment may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for information on any applicable fees before placing an order.

7. Delivery Issues

If your order does not arrive within the expected delivery time, please contact us immediately. We will investigate the issue with the shipping carrier and work to resolve any problems promptly.

  • Damaged or Lost Items: If your package is damaged or lost during shipping, please contact us within 7 days of receiving your order. We will assist in filing a claim with the carrier and arrange for a replacement or refund if necessary.
  • Incorrect Address: Please ensure that your shipping address is correct at checkout. If there is an error, contact us as soon as possible. Once your order has been dispatched, we may not be able to redirect or change the shipping address.

8. Order Minimums and Bulk Orders

For wholesale and bulk orders, we offer discounted shipping rates. Please note that larger shipments may require additional processing time, and shipping charges will vary based on the size and destination of the order. If you have specific shipping requirements for large orders, feel free to contact our customer service team for more details.

9. Why Choose Bootvape for Your Disposable Vapes?

  • Expédition rapide et fiable: Whether you’re ordering a small batch or large bulk orders, we ensure that your products are delivered on time.
  • Grandes marques: We offer disposable vapes from leading brands like Bang, Boîte à lutins, RandMet bien d'autres choses encore.
  • Bulk Discounts: Get great deals on bulk orders with fast delivery across Europe.
  • Secure Checkout: All payments are processed securely, and your personal data is protected.

If you have any questions about shipping, or if you need assistance with your order, please feel free to contact us at:

Merci d'avoir choisi Bootvape. We look forward to serving you and providing you with the best disposable vapes at the best prices, with fast and reliable delivery across Europe.