Welcome to Bootvape! By accessing and using our website, bootvape.com, you agree to the following Terms & Conditions. Please read them carefully before making any purchases or using our services. These terms govern your use of our website and services and constitute a legally binding agreement between you and Bootvape.
1. General Information
Bootvape is a professional distributor of disposable vapes, offering both retail and wholesale services. We provide a wide selection of disposable vape products from popular brands like Bang, Elf Box, RandM, FIZZY, and others, mainly serving customers across Europe.
By placing an order with us, you confirm that you are at least 18 years old or of legal age in your jurisdiction to purchase and use vaping products.
2. Products and Services
- Product Availability: Our catalog includes disposable vapes from leading brands. However, product availability may vary and is subject to change without notice. We reserve the right to discontinue or modify products at any time.
- Product Descriptions: We make every effort to accurately describe our products. However, we do not warrant that product descriptions, pricing, or availability are error-free. If you find a discrepancy, please contact us for clarification before placing an order.
- Wholesale and Bulk Orders: We offer discounts for wholesale and bulk purchases. If you are interested in placing a large order, please reach out to our customer support for pricing and terms.
3. Orders and Payments
- Order Process: To make a purchase, select the desired products, add them to your cart, and complete the checkout process. Upon placing an order, you will receive an email confirmation.
- Pricing and Payments: Prices are displayed on our website in EUR and include VAT. We accept payment via PayPal, credit cards, iDEAL (for Dutch customers), Bancontact (for Belgian customers), and SEPA bank transfers. Payment is due in full at the time of purchase.
- Order Confirmation and Invoicing: An email confirmation will be sent after your order is placed. A detailed invoice will be provided once the order is processed and shipped.
4. Shipping and Delivery
- Delivery Locations: We offer shipping to various European countries, including Germany, Spain, France, Italy, Belgium, the Netherlands, and more.
- Shipping Fees: Shipping fees are calculated at checkout based on the destination and the size of the order. Orders may be subject to additional duties and taxes depending on the country of delivery.
- Shipping Times: Delivery times vary depending on your location. We aim to ship orders promptly, with typical delivery times ranging from 3 to 7 business days within Europe. However, shipping delays may occur due to unforeseen circumstances.
- Tracking: After your order is shipped, you will receive a tracking number to monitor your shipment.
5. Returns and Refunds
- Returns Policy: Due to the nature of our products (disposable vapes), we do not accept returns for products unless they are damaged or defective upon arrival. If your order arrives damaged, please contact us immediately with photos of the damage.
- Refunds: If an item is found to be defective or damaged, we will issue a refund or send a replacement based on your preference. Refunds will be processed through the original payment method.
- Cancellation: If you wish to cancel an order, please contact us as soon as possible. Orders that have already been shipped cannot be canceled.
6. User Account
- Creating an Account: To make the checkout process faster and track your orders, you may create a customer account. You are responsible for maintaining the confidentiality of your account information.
- Account Security: You agree to notify us immediately if you suspect unauthorized use of your account.
7. Privacy and Data Protection
Your privacy is important to us. For more information about how we collect and use your personal data, please refer to our Privacy Policy.
8. Intellectual Property
All content on Bootvape, including but not limited to logos, trademarks, images, text, and website design, is protected by intellectual property laws. You may not use any content from our site without our express permission.
9. Limitation of Liability
- Product Use: You agree that you use our products at your own risk. Bootvape is not responsible for any damages, injuries, or issues resulting from the use or misuse of our products.
- Limitation of Liability: In no event shall Bootvape’s liability exceed the total amount paid by you for the products purchased.
10. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of the European Union and the relevant country where Bootvape operates. Any disputes arising from these terms will be resolved through binding arbitration or in the courts of the relevant jurisdiction.
11. Modifications to Terms & Conditions
Bootvape reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the updated date will be clearly visible. We encourage you to review these terms periodically.
12. Contact Us
If you have any questions or concerns about our Terms & Conditions, please contact us at:
- Email: [email protected].
By placing an order on Bootvape, you confirm that you have read and agreed to these Terms & Conditions.